Cisco Bug: CSCvu27580 - BFCP share intermittently fails to stop when user click stop share button on Jabber.
Jun 19, 2020
- Cisco Jabber for Windows
Known Affected Releases
Symptom: Screen is still being shared even though user selected stop sharing button. Click multiple time doesn't change the behaviour and its intermittent. Conditions: Jabber calls and connect CMS cospace. Jabber shares presentation. Jabber tries to stop presenting and nothing happens - screen share still active. +++ When the stop button was pressed: 2020-04-21 13:33:43,575 INFO [0x000033a8] [lugin\MicroModeCallControlStrip.cpp(488)] [TelephonyPlugin] [MicroModeCallControlStrip::OnStopShareClick] - [Jabber]-[UI_ACTION]-[COMMAND]--[MicroModeCallControl: Stop share button pressed.] +++ Signal is sent to release the BFCP share: 2020-04-21 13:33:43,575 DEBUG [0x000033a8] [\MicroModeCallControlController.cpp(180)] [TelephonyPlugin] [MicroModeCallControlController::OnStopShareClick] - Releasing BFCP share... +++ The conversionID wasn’t found: 2020-04-21 13:33:43,575 DEBUG [0x000033a8] [vices\impl\TelephonyServiceImpl.cpp(915)] [jcf.tel.service] [CSFUnified::TelephonyServiceImpl::getConversationByIntegratedSessionId] - TelephonyServiceImpl::getConversationByIntegratedSessionId(268) no conversationId found Df Issue happens at random (no fixed patten of occurrence).
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