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Cisco Bug: CSCvu26424 - ENH - ECE Needs a Better Method To Collect Log Files From Servers

Last Modified

Jun 03, 2020

Products (1)

  • Cisco Enterprise Chat and Email

Known Affected Releases

11.6(1) 12.0(1) 12.5(1)

Description (partial)

When collection logs for an issue in ECE, it's not easy for customers to do this quickly or efficiently.  This is especially important as we enhance ECE for geo-redundancy/high-availability and non-stop operations.  

In a fully distributed, geo-redundant system, collecting logs could require logging into as many as 25 servers to collect logs.  Even in a 400-Agent geo-redundant system, collecting all logs could require logging into 4 servers.

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