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Cisco Bug: CSCvu25660 - utils vmtools switch open reboots the server but fails to install due to selinux denials

Last Modified

Sep 01, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(1.10000.22) 14.0(0.98000.1041)

Description (partial)

Attempting to switch to open-vm-tools by using "utils vmtools switch open" appears to succeed but post Restart of the Server, vCenter / ESXi indicates VM is NOT running any VMware Tools versions.

After issuing the "utils vmtools switch open" command and agreeing to proceed, the server successfully uninstalls the existing Native VMware Tools version and attempts to install the open-vm-tools but the install runs in to a silent failure. The server proceeds to reboot anyways..

We can see the install of open-vm-tools runs in to this error in "file view activelog platform/log/vmtools.log"

warning: %post(open-vm-tools-10.1.5-3.el7.x86_64) scriptlet failed, exit status 127
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