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Cisco Bug: CSCvu25161 - [UCCX Only]: Upgrade with hostname 'finesse' results in incorrect upgrade

Last Modified

Aug 28, 2020

Products (1)

  • Cisco Finesse

Known Affected Releases

11.6(2)

Description (partial)

Symptom:
When UCCX is upgraded with the hostname 'finesse', UCCX common upgrade scripts for Finesse detect this as a standalone Finesse deployment and runs the upgrade script for that deployment. As a result, after switch version Finesse will deploy on ports 8445 and 443, and logins will fail. UCCX Administration will deploy on port 8443 and not on 443.

Conditions:
Using hostname 'finesse' for UCCX deployment and upgrading.
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