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Cisco Bug: CSCvu24774 - Add Advanced Setting to CUC to wait before forwarding the call

Last Modified

Jun 08, 2020

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

When call handlers are set to route the call immediately to a specified extension without playing any greeting, the call transfer from Unity may occur while CUCM is still handling call processing on the other end. 
This is a feature request to have the possibility of adding a timer for the call forward to happen when more time is needed for call processing on the other end.

Call Handlers with Transfer Action set to transfer calls to Extension or URI, no previous greeting played.
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