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Cisco Bug: CSCvu24654 - If join url protected and encoded, MAC devices are getting stuck in "connecting", when they click on

Last Modified

May 14, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases


Description (partial)

Issue when they attempt to join a meeting using the desktop application for macOS, it remains in this "Connecting…" state and does not connect. The user has to force quit the application and try connecting using other methods

macOS Version: 10.15.4
Desktop App Version:
Most users within my organization are running macOS Version 10.14.6 and experience the same issue.
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