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Cisco Bug: CSCvu24564 - DOC: SSM compatibility is not accurate

Last Modified

May 28, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
UCCX 12.5 compatibility document current states that these versions are compatible for Cisco SSM On-Prem: 7-201907 7-202001

This is not correct as 12.5 is only compatible with 7-201907 on the base version of 12.5 (see notes for CSCvt43248).

Separately, 12.5 ES01 was released to allow for compatibility with SSM On-Prem 7-202001

Conditions:
Using UCCX 12.5 Smart licensing with On-prem SSM
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