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Cisco Bug: CSCvu24261 - 8865 enbloc dialing DTMF not working when calling to UCCX

Last Modified

Jul 17, 2020

Products (13)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco IP Conference Phone 7832
  • Cisco IP Phone 8865
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 8811
  • Cisco IP Phone 7861
  • Cisco IP Phone 8845
  • Cisco IP Phone 8861
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Known Affected Releases

12.7(1) 12.8(1)

Description (partial)

Symptom:
If we dial to UCCX extension from 8865/45 phone the DTMF will not work if we dial enbloc.

This defect apply to the 88x1 and 88x5 with VID 01 and above.

Conditions:
issue is only faced when user dial enbloc
firmware: 12.7 and 12.8, both have same issue
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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