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Cisco Bug: CSCvu24261 - 8865 enbloc dialing DTMF not working when calling to UCCX

Last Modified

Jul 17, 2020

Products (13)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco IP Conference Phone 7832
  • Cisco IP Phone 8865
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 8811
  • Cisco IP Phone 7861
  • Cisco IP Phone 8845
  • Cisco IP Phone 8861
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Known Affected Releases

12.7(1) 12.8(1)

Description (partial)

If we dial to UCCX extension from 8865/45 phone the DTMF will not work if we dial enbloc.

This defect apply to the 88x1 and 88x5 with VID 01 and above.

issue is only faced when user dial enbloc
firmware: 12.7 and 12.8, both have same issue
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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