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Cisco Bug: CSCvu23289 - Disk filled by numerous neostore.transaction.db.* files, causing neo4j issues

Last Modified

Jun 16, 2020

Products (1)

  • Cisco Firepower NGFW

Known Affected Releases

6.5.0

Description (partial)

Symptom:
Firepower Device Manager GUI is no longer accessible.
The database is unable to start due to the /ngfw disk partition being 100% filled due to a large number of database files existing on the device.

Conditions:
CDO Customer configures HA. Once paired, CDO client may attempt to login with every individual request to the FTD-API. Depending on the requests, this may bombard the API's database and lead to many transactions being created within a small timeframe. If transaction logs roll over too many times within a 7 day period (the default setting), then an unbounded number of 250MB files can be created, potentially filling the /ngfw partition and forcing the DB to terminate.
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