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Cisco Bug: CSCvu22941 - Expired VLN IronPort Anti-spam license leads to reputation engine being permanently disabled

Last Modified

May 29, 2020

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

12.1-089 12.5.0-066

Description (partial)

When VLN Ironport anti-spam license expires, reputation engine will be disabled. With the Reputation Engine disabled, SenderBase Reputation Score (SBRS) lookups will not be performed, and instead you will see lines such as the following in the logs:

22 Apr 2020 18:54:08 (GMT +01:00)	(ICID 9212190) ACCEPT sender group SUSPECTLIST match not.double.verified SBRS not enabled sender IP [IP Address] country not enabled

This issue only occurs when the Anti-Spam license expires on the Virtual Email Security Appliance (ESAv).
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