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Cisco Bug: CSCvu22801 - CCE Solution Compatibility Matrix, Release 12.5(x) Information about supported CTI OS version missed

Last Modified

May 28, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
From UCCE 12.0 compatibility matrix, it is backward compatible up to 11.0.x
CTI OS is only supported for Unified ICM when used in conjunction with Avaya PG, Aspect PG, AACC (Symposium) PG, or non-reference design deployments like Parent-Child that employ Unified CCE System PG. The supported CTI OS version is aligned with the supported PG version. The supported CTI OS desktop versions are 11.0(x) or later.

However this note is missing in UCCE 12.5 compatibility matrix.

Conditions:
CCE Solution Compatibility Matrix, Release 12.5(x)
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