Preview Tool

Cisco Bug: CSCvu22801 - CCE Solution Compatibility Matrix, Release 12.5(x) Information about supported CTI OS version missed

Last Modified

May 28, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

From UCCE 12.0 compatibility matrix, it is backward compatible up to 11.0.x
CTI OS is only supported for Unified ICM when used in conjunction with Avaya PG, Aspect PG, AACC (Symposium) PG, or non-reference design deployments like Parent-Child that employ Unified CCE System PG. The supported CTI OS version is aligned with the supported PG version. The supported CTI OS desktop versions are 11.0(x) or later.

However this note is missing in UCCE 12.5 compatibility matrix.

CCE Solution Compatibility Matrix, Release 12.5(x)
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.