Guest

Preview Tool

Cisco Bug: CSCvu22550 - Error when provisioning if BLF description has a comma (,).

Last Modified

Jun 09, 2020

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases

12.6SU1 12.6SU2

Description (partial)

Symptom:
If provisioning BLF directly from CUCM comma (,) able to provision BLF successfully without errors.

Provisioning fails with error.


Error:
Busy lamp field info: Invalid label format. All characters are allowed except quotes, close angle bracket, open angle bracket, ampersand and percent.


Logs:
Wed 06-May-2020 13:50:28 EDT:DET:e1bd-validation:p:ProductValid:dfc.ipt.validation.concurren
class dfc.ipt.validation.concurrent.ProductValidationCallable: executeAttributeThreadWorkers (272381-1-Phone) - attribute (272381-1-Phone-busylampfieldinfo) validation failed : exception = IPT-3009: Product attribute validation failed. - Invalid Label format. All characters are allowed except quotes, close angle bracket, open angle bracket, ampersand and percent.
Wed 06-May-2020 13:50:28 EDT:DET:e1bd-validation:p:ProductValid:dfc.ipt.validation.concurren
class dfc.ipt.validation.concurrent.ProductValidationCallable: executeAttributeThreadWorkers (272381-1-Phone) - caught exception: 
ProductValidationException: 


AttributeExceptions:
busylampfieldinfo = IPT-3009: Product attribute validation failed. - Invalid Label format. All characters are allowed except quotes, close angle bracket, open angle bracket, ampersand and percent.

Wed 06-May-2020 13:50:28 EDT:DET:e1bd-validation:p:ProductValid:dfc.ipt.validation.concurren
class dfc.ipt.validation.concurrent.ProductValidationCallable: executeAttributeThreadWorkers (272381-1-Phone) - abort tasks
Wed 06-May-2020 13:50:28 EDT:DET:e1bd-validation:p:ProductValid:dfc.ipt.validation.concurren
class dfc.ipt.validation.concurrent.ProductValidationCallable: executeAttributeThreadWorkers (272381-1-Phone) - attribute (272381-1-Phone-busylampfieldinfo) validation failed : exception = IPT-3009: Product attribute validation failed. - Invalid Label format. All characters are allowed except quotes, close angle bracket, open angle bracket, ampersand and percent.
Wed 06-May-2020 13:50:28 EDT:EME:e1bd-validation:p:ProductValid:dfc.ipt.validation.concurren
ERROR: ProductValidationCallable:execute - failed to validate product (272381-1-Phone) - ProductValidationException: 
ProductValidationException:......



Wed 06-May-2020 13:50:28 EDT:EME:e92c-ajp-127.0.0.:BackendManag:BackendManager  for Type wiz
ERROR: Exception running backend for entity wizard
DFC Exception CORE-0027 [ERROR]: Validation failed
EntityException CORE-0027
	at dfc.backend.Wizard.submit(Wizard.java:686)
	at dfc.ipt.wizard.IPTWizardBackend.submit(IPTWizardBackend.java:68)
	at dfc.backend.SubmitDispatcher.dispatch(BackendOperation.java:498)
	at dfc.backend.BreakOnNotNullDispatcher.handle(BackendOperation.java:289)
	at dfc.backend.BackendManager.run(BackendManager.java:345)
	at dfc.ejb.xmlentity.XMLEntityBean.runBackends(XMLEntityBean.java:5163)
	at dfc.ejb.xmlentity.XMLEntityBean.submit(XMLEntityBean.java:2478)
	at sun.reflect.GeneratedMethodAccessor405.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.jboss.invocation.Invocation.performCall(Invocation.java:359)
	at org.jboss.ejb.EntityContainer$ContainerInterceptor.invoke(EntityContainer.java:1187)
	at org.jboss.ejb.plugins.EntitySynchronizationInterceptor.invoke(EntitySynchronizationInterceptor.java:284)
	at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158)
	at org.jboss.ejb.plugins.EntityReentranceInterceptor.invoke(EntityReentranceInterceptor.java:126)
	at org.jboss.ejb.plugins.EntityInstanceInterceptor.invoke(EntityInstanceInterceptor.java:278)
	at org.jboss.ejb.plugins.EntityLockInterceptor.invoke(EntityLockInterceptor.java:104)
	at org.jboss.ejb.plugins.EntityCreationInterceptor.invoke(EntityCreationInterceptor.java:76)
	at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)
	at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)
	at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:350)
	at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181)
	at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168)
	at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)
	at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)
	at org.jboss.ejb.EntityContainer.internalInvoke(EntityContainer.java:527)
	at org.jboss.ejb.Container.invoke(Container.java:960)
	at sun.reflect.GeneratedMethodAccessor133.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
	at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
	at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
	at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
	at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
	at org.jboss.invocation.local.LocalInvoker$MBeanServerAction.invoke(LocalInvoker.java:169)
	at org.jboss.invocation.local.LocalInvoker.invoke(LocalInvoker.java:118)
	at org.jboss.invocation.InvokerInterceptor.invokeLocal(InvokerInterceptor.java:209)
	at org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:195)
	at org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:61)
	at org.jboss.proxy.SecurityInterceptor.invoke(SecurityInterceptor.java:70)
	at org.jboss.proxy.ejb.EntityInterceptor.invoke(EntityInterceptor.java:112)
	at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:100)
	at com.sun.proxy.$Proxy131.submit(Unknown Source)
	at dfc.ejb.xmlentityproxy.XMLEntityProxyBean.submit(XMLEntityProxyBean.java:2032)
	at sun.reflect.GeneratedMethodAccessor404.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.jboss.invocation.Invocation.performCall(Invocation.java:359)
	at org.jboss.ejb.StatefulSessionContainer$ContainerInterceptor.invoke(StatefulSessionContainer.java:598)
	at org.jboss.ejb.plugins.StatefulSessionSecurityInterceptor.invoke(StatefulSessionSecurityInterceptor.java:83)
	at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168)
	at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158)
	at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)
	at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)
	at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:173)
	at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)
	at org.jboss.ejb.plugins.StatefulSessionInstanceInterceptor.invoke(StatefulSessionInstanceInterceptor.java:336)
	at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)
	at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)
	at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648)
	at org.jboss.ejb.Container.invoke(Container.java:960)
	at sun.reflect.GeneratedMethodAccessor133.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
	at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
	at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
	at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
	at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
	at org.jboss.invocation.local.LocalInvoker$MBeanServerAction.invoke(LocalInvoker.java:169)
	at org.jboss.invocation.local.LocalInvoker.invoke(LocalInvoker.java:118)
	at org.jboss.invocation.InvokerInterceptor.invokeLocal(InvokerInterceptor.java:209)
	at org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:195)
	at org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:61)
	at org.jboss.proxy.SecurityInterceptor.invoke(SecurityInterceptor.java:70)
	at org.jboss.proxy.ejb.StatefulSessionInterceptor.invoke(StatefulSessionInterceptor.java:118)
	at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:100)
	at com.sun.proxy.$Proxy135.submit(Unknown Source)
	at dfc.cocoon.XMLEntityUpdater.updateEntity(XMLEntityUpdater.java:504)
	at dfc.cocoon.actions.DFCServerPages.act(DFCServerPages.java:95)
	at org.apache.cocoon.www.shared.sitemap_xmap.matchd0e290(sitemap_xmap.java:2024)
	at org.apache.cocoon.www.shared.sitemap_xmap.process(sitemap_xmap.java:1396)
	at org.apache.cocoon.www.shared.sitemap_xmap.process(sitemap_xmap.java:1314)
	at org.apache.cocoon.sitemap.Handler.process(Handler.java:224)
	at org.apache.cocoon.sitemap.Manager.invoke(Manager.java:179)
	at org.apache.cocoon.www.sitemap_xmap.matchd0e243(sitemap_xmap.java:1773)
	at org.apache.cocoon.www.sitemap_xmap.process(sitemap_xmap.java:1402)
	at org.apache.cocoon.www.sitemap_xmap.process(sitemap_xmap.java:1322)
	at org.apache.cocoon.sitemap.Handler.process(Handler.java:224)
	at org.apache.cocoon.sitemap.Manager.invoke(Manager.java:179)
	at org.apache.cocoon.sitemap.SitemapManager.process(SitemapManager.java:154)
	at org.apache.cocoon.Cocoon.process(Cocoon.java:580)
	at org.apache.cocoon.servlet.CocoonServlet.service(CocoonServlet.java:1020)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.cisco.xmp.wap.dojo.servlet.filter.DojoIframeSendFilter.doFilter(DojoIframeSendFilter.java:62)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at dfc.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:96)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at dfc.security.CsrfGuardFilter.doFilter(CsrfGuardFilter.java:81)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:173)
	at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
	at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
	at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420)
	at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)
	at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:437)
	at org.apache.coyote.ajp.AjpProtocol$AjpConnectionHandler.process(AjpProtocol.java:381)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
	at java.lang.Thread.run(Thread.java:748)

Conditions:
Tested on PCP version 12.6 SU1. Other PCP versions may be affected as well.
CUCM version 11.5.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.