Cisco Bug: CSCvu22491 - FMC fails to connect to SSM with error "Failed to send the message to the server"
Jul 20, 2020
- Cisco Firepower Management Center
Known Affected Releases
Symptom: The FMC shows this message when trying to resync with the Smart Account. "Failed to send the message to the server. Please verify the DNS Server/HTTP Proxy Settings." Conditions: - Confirmed connectivity to tools.cisco.com using ICMP and telnet. - Confirmed the FMC is not registered into the Smart Account
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases