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Cisco Bug: CSCvu22491 - FMC fails to connect to SSM with error "Failed to send the message to the server"

Last Modified

Jul 20, 2020

Products (1)

  • Cisco Firepower Management Center

Known Affected Releases

Description (partial)

The FMC shows this message when trying to resync with the Smart Account.
"Failed to send the message to the server. Please verify the DNS Server/HTTP Proxy Settings."

- Confirmed connectivity to using ICMP and telnet.
- Confirmed the FMC is not registered into the Smart Account
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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