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Cisco Bug: CSCvu21246 - [iOS] Teams switches from headphones or headset to speaker when escalating to video call

Last Modified

Jun 06, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases

unspecified

Description (partial)

Symptom:
Webex Teams for iOS switches from wired headphones connected via the Lightning port to the device's built-in speakers unexpectedly.

Conditions:
An audio-only call has been started using the headphones and the user has selected to switch to a video call.
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