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Cisco Bug: CSCvu20722 - GSU data polling is not occurring for CUCM subscriber nodes

Last Modified

Jun 19, 2020

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases

12.1SP3

Description (partial)

Symptom:
GSU data polling is not occurring for CUCM subscriber nodes.   This has been seen following logical discovery of the CUCM publisher and after a suspension/resumption of CUCM publisher/cluster.  Many reports, utilization reports, in PCA will be inaccurate or contain no data as a result.

Conditions:
PCA fresh installation of 12.1 SP3 followed by ES3 upgrade.  Any supported version of CUCM is impacted.
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