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Cisco Bug: CSCvu19787 - Issues within Webex Teams in Web client when having Webex Team Meetings or Calls.

Last Modified

Jun 06, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases


Description (partial)

In case someone is having an ongoing 1:1 call and someone starts a Webex Team Meeting in a Space the user of the 1:1 call is part of it ends the active 1:1 call - even though the user does not join the Team Meeting. 

Also if there is no active call and the Webex Team Meeting in the space is started from someone and the user does not join the team meeting he/she cannot start or answer any other 1:1 call during that time as the audio resources seem to be blocked by the other "active" call - even though the user did not join. 

User tried to call the other user while a meeting in the space  (where he DID NOT JOIN) and he got the following error:
“Cannot join multiple calls”.

Teams Web Client
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  • Full Description (including symptoms, conditions and workarounds)
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