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Cisco Bug: CSCvu18371 - [U2C]spark.signUpDate is either getting deleted or not properly added to users

Last Modified

Aug 27, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases

unspecified

Description (partial)

Symptom:
Active Webex Teams users are:
1. Not appearing in Total Activated Users under Analytics > Messaging.
2. Sent admin invite emails when added to teams/spaces even though suppress admin invite emails is enabled in Control Hub.

Conditions:
User is logged into Webex Teams desktop/mobile client, but internal attributes related to sign up aren't populated.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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