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Cisco Bug: CSCvu15817 - Cisco MPP IP phones 7841 8851 - issue with clear the call forward with 11_2_1

Last Modified

Jun 05, 2020

Products (1)

  • Cisco IP Phone 7800 Series with Multiplatform Firmware

Known Affected Releases

11.2(3s)

Description (partial)

Symptom:
Problem:
The Customer is testing the new firmware for Cisco MPP IP phones 8851 and 7841.
 
Firmware testing : cmterm-78xx.11-3-1MPP-697_REL and cmterm-88xx.11-3-1MPP-697_REL
 
The firmware currently used in the Vodafone estate of MPP phones is cmterm-78xx.11-2-1MPP-630_RE and cmterm-88xx.11-2-1MPP-630_REL
 
And we have found the following bug.
 
Enable call forward in the phone via GUI.
Clear the call forward
In 11_2_1 firmware it disables and clears the data( Number used) from the call forward.
In 11_3_1 firmware it disables the call forward but the data ( number used in the call forward uncondional ) stays in the phones memory.

Conditions:
cmterm-78xx.11-2-1MPP-630_RE and cmterm-88xx.11-2-1MPP-630_REL
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Bug Details Include

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