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Cisco Bug: CSCvu14588 - Validation for Agent DN working intermittently

Last Modified

May 18, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases

unspecified

Description (partial)

Symptom:
The option in the agent profile to force the agent desktop to use the provisioned DN for the agent does not work intermittently

Conditions:
There does not sem to be a specific condition for this. Sometimes the force default DN option works and sometimes it does not
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