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Cisco Bug: CSCvu14588 - Validation for Agent DN working intermittently

Last Modified

May 18, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases


Description (partial)

The option in the agent profile to force the agent desktop to use the provisioned DN for the agent does not work intermittently

There does not sem to be a specific condition for this. Sometimes the force default DN option works and sometimes it does not
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