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Cisco Bug: CSCvu13745 - Expressway Edge not forwarding received invite from Jabber to Expressway Core

Last Modified

Sep 11, 2020

Products (2)

  • Cisco TelePresence Video Communication Server (VCS)
  • Cisco Expressway

Known Affected Releases

X12.5.5 X12.5.7

Description (partial)

Symptom:
Jabber calls over MRA are occasionally dropped.

Conditions:
Expressway is configured for MRA using OAuth with Refresh authentication.
The OAuth access token expiry time (configured on the IdP) is shorter than the SIP session refresh interval (configured in Expressway, Configuration > Protocols > SIP).
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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