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Cisco Bug: CSCvu13287 - FDM unable to import certificate with no subject or issuer - fails upgrade as well

Last Modified

Jun 16, 2020

Products (1)

  • Cisco Firepower NGFW

Known Affected Releases

6.6.0

Description (partial)

Symptom:
A Firepower Threat Defense (FTD) device, managed by Firepower Device Manager (FDM), upgrade can fail with
Fatal error: Error running script 800_post/100_ftd_onbox_data_import.sh, and the error logs contain the following

ERROR CertificateUtils:92 - CertificateUtils - no parsable certificate
ERROR SqliteToNeo4jImporter:232 - Error importing entities from Sqlite

This issue may be caused by a certificate with missing elements, such as having no subject

Conditions:
Firepower Threat Defense device running Firepower Device Manager

Issue observed on upgrade of FPR1010 to FTD 6.6.0
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