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Cisco Bug: CSCvu12981 - CSP signature verification due to failure to read software authenticity keys

Last Modified

May 12, 2020

Products (1)

  • Cisco Firepower 9300 Series

Known Affected Releases

2.6(1.187)

Description (partial)

Symptom:
New application install attempts failing due to "CSP_OP_ERROR. CSP signature verification error." as the fault reason

From Blade CLI, "show platform software authenticity keys" either not returning output or returning the following errors:

Firepower-module1>show platform software authenticity keys
: Failed to retrieve public key from Primary
: Failed to retrieve public key from Backup
: Failed to retrieve public key from FEATURE KEY STORAGE?

Conditions:
Unknown, issue still under investigation regarding trigger and conditions
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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