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Cisco Bug: CSCvu10693 - CMX 10.6.2 - HA failover due to "Redis check failed for master"

Last Modified

Sep 25, 2020

Products (1)

  • Cisco Mobility Services Engine

Known Affected Releases

10.6(2.72)

Description (partial)

Symptom:
HA failover triggered with the following messages on HA events log:

Primary Active            Redis check failed for master. Attempt to restart redis
Primary Active            Redis check failed for master even after a restart of the agent
Primary Failover Invoked  Attempting to failover to secondary. Reason: Redis check get writeable failed for port: 6378Redis check get writeable failed for port: 6378

Conditions:
CMX servers with HA enabled
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