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Cisco Bug: CSCvu10251 - TNCS2/TNCS2O: NSC2000 Node controller shelf went into unreachable/hung state

Last Modified

Jul 21, 2020

Products (1)

  • Cisco ONS 15454 Series Multiservice Provisioning Platforms

Known Affected Releases

11.10

Description (partial)

Symptom:
In a customer setup, the node went into hung state where the node was not reachable in TL1,CTC,EPNM and ping was down. 
this node was hung permanently,  where one card was in active state and the standby was in roll reboot.
stanbdy card plugin and out didn't resolve the issue. only active card plug-out and in recovered the node.

Conditions:
Have a big node with multiple degrees and TL1,CTC,EPNM connected.
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