Preview Tool

Cisco Bug: CSCvu09737 - Fix error handling and timestamp issue in file get

Last Modified

Aug 24, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Platform report generated by "utils create report platform" sftp transfer status not known for invalid path

1)Login to OS Admin via CLI.
2)Use CLI command utils create report platform to generate platform report.
3)Make sure to use invalid directory path while doing transfer.
Output is as follows:
To retrieve the configuration files use CLI command: file get activelog platform/log/platform-report-20200430123247.tar

admin:file get activelog platform/log/platform-report-20200430123247.tar
Please wait while the system is gathering files info ...
 Get file: active/platform/log/platform-report-20200430123247.tar
Sub-directories were not traversed.
Number of files affected: 1
Total size in Bytes: 10240
Total size in Kbytes: 10.0
Would you like to proceed [y/n]? y
SFTP server IP: x.x.x.x
SFTP server port [22]:
User ID: xxxxxxxx
Password: ********
Download directory: /xxxx

The authenticity of host 'x.x.x.x' can't be established.
RSA key fingerprint is SHA256:ZUEhP4fWcytJHU6d4o1Fczis7if9B3p3fYgG164GfWs.
RSA key fingerprint is MD5:dd:2e:46:eb:16:cd:6a:80:9f:49:8d:84:f0:1a:c9:1a.
Are you sure you want to continue connecting (yes/no)? yes

As evident, file transfer status is not shown.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.