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Cisco Bug: CSCvu07712 - Network Sync fails post upgrade from 6.x to 7.2-202001 with undefined me

Last Modified

Jun 10, 2020

Products (1)

  • Cisco Smart Software Manager satellite

Known Affected Releases

NA

Description (partial)

Symptom:
Network Sync fails post upgrade from 6.x to 7.2-202001 with undefined method `name'

* Upgrade from 6.x to 7.2-202001
* Perform full sync network to CSSM, CSSM ack sync success, On-Prem server fails with error:

The synchronization request has successfully been sent to Cisco, but a complete response has not been received. Please try

Conditions:
Network Sync fails post upgrade from 6.x to 7.2-202001 with undefined method `name'

* Upgrade from 6.x to 7.2-202001
* Perform full sync network to CSSM, CSSM ack sync success, On-Prem server fails with error:

The synchronization request has successfully been sent to Cisco, but a complete response has not been received. Please try
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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