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Cisco Bug: CSCvu07029 - CP-8800 incoming line labels for enhanced mode documentation inaccurate

Last Modified

Jun 04, 2020

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

12.7(1)

Description (partial)

Symptom:
The following statement on 8800 release notes for Improved Enhanced Line Mode Line Labels for Calls is inaccurate:

Improved Enhanced Line Mode Line Labels for Calls
If you use Enhanced line mode, you see the following information displayed on the line label for your incoming calls:

The name of the person or line receiving the call.

The word On followed by the name of the person or line used to make the call.

This feature does not require any administration or user configuration.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/firmware/12-6-1/releasenotes/p881_b_8800-release-notes-1261.html#CUIP_TP_N3753EF7_00

Conditions:
When 8800 series is configured as enhanced mode and gets and incoming call the following will be displayed on ringing and connecting state:
The line label has two rows.
Row 1 (Remote end) displays the call information (i.e. name) of the calling party.
Row 2 (Local end) displays the line on which the incoming call was received on and is in the format of For <LINE LABEL>.
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