Guest

Preview Tool

Cisco Bug: CSCvu06812 - Doc Enhancement - List Reason errors in Appendix, and possible explanations

Last Modified

May 04, 2020

Products (1)

  • Cisco Meeting Server

Known Affected Releases

2.9 3.0 unspecified

Description (partial)

Symptom:
our CMS logs display reasons for call failures, but we have no documentation guiding customers how to use those errors to resolve their own issues.  We should put in our FAQ and maybe even in our doc appendix a list of all Reasons, and suggestions of what to look for to resolve the problems.

Conditions:
To assist customers in diagnosing and troubleshooting their own call failures without calling TAC
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.