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Cisco Bug: CSCvu06044 - Per Tenant Backup Export Failed on multi tenant vManage

Last Modified

Sep 04, 2020

Products (1)

  • Cisco SD-WAN

Known Affected Releases


Description (partial)

When running tenant backup with API, the following failed message is output and the tenant-backup-file cannot be exported.

"statusType": "tenant_backup_export",
            "activity": [
                "[28-Apr-2020 10:02:25 JST] Successfully Created Directory for Tenant Backup Export 1587539946734",
                "[28-Apr-2020 10:02:25 JST] Started exporting configuration-db for backup tenant 1587539946734",
                "[28-Apr-2020 10:02:25 JST] Backup Export Failed for Tenant 1587539946734 /opt/data/tenantbackup/1587539946734/caed5e55-86d2-48ca-8ae2-fb223fb9dfa0/metadata.txt (No such file or directory)"
            "system-ip": "1587539946734",
            "deviceID": "1587539946734",
            "actionType": "tenant_backup_export",
            "@rid": 8770,
            "statusId": "failure",
            "currentActivity": "Tenant Backup Export ",
            "processId": "caed5e55-86d2-48ca-8ae2-fb223fb9dfa0",
            "device-type": "NA",
            "action": "tenant_backup_export",
            "startTime": 1588035744852,
            "requestStatus": "received",
            "status": "Failure"

Per tenant backup solution does not work.
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