Guest

Preview Tool

Cisco Bug: CSCvu06044 - Per Tenant Backup Export Failed on multi tenant vManage

Last Modified

Sep 04, 2020

Products (1)

  • Cisco SD-WAN

Known Affected Releases

20.1

Description (partial)

Symptom:
When running tenant backup with API, the following failed message is output and the tenant-backup-file cannot be exported.

"statusType": "tenant_backup_export",
            "activity": [
                "[28-Apr-2020 10:02:25 JST] Successfully Created Directory for Tenant Backup Export 1587539946734",
                "[28-Apr-2020 10:02:25 JST] Started exporting configuration-db for backup tenant 1587539946734",
                "[28-Apr-2020 10:02:25 JST] Backup Export Failed for Tenant 1587539946734 /opt/data/tenantbackup/1587539946734/caed5e55-86d2-48ca-8ae2-fb223fb9dfa0/metadata.txt (No such file or directory)"
            ],
            "system-ip": "1587539946734",
            "deviceID": "1587539946734",
            "actionType": "tenant_backup_export",
            "@rid": 8770,
            "statusId": "failure",
            "currentActivity": "Tenant Backup Export ",
            "processId": "caed5e55-86d2-48ca-8ae2-fb223fb9dfa0",
            "device-type": "NA",
            "action": "tenant_backup_export",
            "startTime": 1588035744852,
            "requestStatus": "received",
            "status": "Failure"

Conditions:
Per tenant backup solution does not work.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.