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Cisco Bug: CSCvu05151 - Not able to collect log of node2 from RTMT connected with Node1 and vice versa

Last Modified

Oct 09, 2020

Products (1)

  • Cisco Finesse

Known Affected Releases

12.5(1) 12.6(1)

Description (partial)

Symptom:
Not able to collect log of node2 from RTMT connected with Node1 and vice versa

Conditions:
Install stand alone finesse node and make HA cluster
Install RTMT
Log in to RTMT  providing  server as node1.
Try to collect log. Error will popup that unable to connect with node2

Same thing applicable for 2nd node 
Log in to RTMT  providing  server as node2.
Try to collect log. Error will popup that unable to connect with node1
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