Guest

Preview Tool

Cisco Bug: CSCvu04988 - CVP VXML active sessions SNMP statistics mismatch

Last Modified

Jun 10, 2020

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

12.0(1)

Description (partial)

Symptom:
For CVP 12.0(1) and ES5, the SNMP statistics for VXML Active Sessions are always returning null on VXML SS logs or 0 when using SNMP OID ccvpVxmlRtActiveSessions.

Conditions:
The issue is reproduced with 12.0(1) ES5. 
ES5 is causing the issue.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.