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Cisco Bug: CSCvu04907 - FPR 2100 | ASA traceback and reload with Thread Name: Lina & Hardware errors

Last Modified

Jun 02, 2020

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases

9.8(2.1)

Description (partial)

Symptom:
- Each time interface "Internal1/3" goes down the device is rebooted.
- Hardware Errors:
[  880.051591] mce: [Hardware Error]: CPU 3: Machine Check Exception: 5 Bank 17: be200000000c110a
[  880.154838] mce: [Hardware Error]: RIP !INEXACT! 10:<ffffffff816749fa> {_raw_spin_lock+0x1a/0x30}
[  880.261416] mce: [Hardware Error]: TSC 6848cbe1474 ADDR d80283c0 MISC 4fc381600402086
[  880.356637] mce: [Hardware Error]: PROCESSOR 0:50663 TIME 1584934514 SOCKET 0 APIC 6 microcode 700000d
[  880.468212] mce: [Hardware Error]: Run the above through 'mcelog --ascii'
[  880.549576] mce: [Hardware Error]: Some CPUs didn't answer in synchronization
[  880.635106] mce: [Hardware Error]: Machine check: Invalid
[  880.699802] Kernel panic - not syncing: Fatal machine check on current CPU
[  880.782210] Rebooting in 1 seconds..
[  881.823108] ACPI MEMORY or I/O RESET_REG.

Conditions:
- FPR 2100 device
- ASA code version 9.8(2)
- Each time interface "Internal1/3" goes down the device is rebooted.
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