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Cisco Bug: CSCvu03832 - "Column (typeproductname) not found in any table" error at Update device profile page

Last Modified

Jun 22, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.18900.86) 12.5(1.13900.92) 14.0(0.98000.1014)

Description (partial)

Symptom:
"Column (typeproductname) not found in any table" error at Update device profile page

Conditions:
Go to ccmadmin - Device - Device Settings - Device profile - Add New - Create a device profile

Copy the device profile name. Open notepad - paste the name and upload it under BAT - Upload /download files - UDP - Update UDP - custom file - Save.

Go to BAT - UDP - Update UDP - Custom file- Select the uploade file - Click Find - Now click on Profile Type - Click Next

Getting below error:
"Error occurred while retrieving information from database. Column (typedeviceprotocolname) not found in any table in the query (or SLV is undefined)."

Same issue is seen on 11.5Su8,12.5Su3 and 14.
Have attached snapshot. Kindly look into it.
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