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Cisco Bug: CSCvu03730 - eWLC is unmonitored in Cisco DNA Center because sdn-network-infra-iwan certificate not installed

Last Modified

Oct 02, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

DNAC1.3.3.1

Description (partial)

Symptom:
An eWLC 9800 will be in unmonitored in Cisco DNA Center, and the sdn-network-infra-iwan certificate is not installed in the device. From the Cisco DNA Center logs, errors are seen in the collector-iosxe logs.Can also verify this by getting api/v1/file/namespace/ejbca certificate and see the Create time is greater than 2 years

Conditions:
This was seen in Cisco DNA Center 1.3.3.1, and from debugging, it can be seen that the pki broker certificate has expired, check the JBoss and PKI logs.If DNA is installed two years before then most likely PKI broker certificate might have expired
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