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Cisco Bug: CSCvu03645 - IOS XE device crashes when dACL is applied/downloaded from ISE/RADIOUS

Last Modified

Oct 16, 2020

Products (1)

  • Cisco 2600 Series Multiservice Platforms

Known Affected Releases

16.9.5

Description (partial)

Software crash.

Symptom:
Using ISE with RADIUS, a dACL is applied and when it is downloaded by the switch it crashes. No traffic needed.

Last reload reason is shown as:

"Last reload reason: Critical process sessmgrd fault on rp_0_0 (rc=137)"

The following errors might be seen:

%EVENTLIB-3-CPUHOG: Switch 1 R0/0: sessmgrd: undefined: 1944ms, Traceback=1#9ace5b844d552a454e93f93be630e6bc   c:7F8FB23A2000+334C0 infra:7F8FE1A66000+A524 infra:7F8FE1A66000+9849 infra:7F8FE1A66000+9710 bi_rcl_server:7F8FEDC4B000+2B9CE bi_rcl_server:7F8FEDC4B000+1E5AD bi_epm_plugin:7F8FEE702000+10448 bi_epm:7F8FEE97C000+1D9E0 bi_epm:7F8FEE97C000+1CC15 bi_epm:7F8FEE97C000+21750 bi_smutils:7F8FED3C9000+13F4F

%PLATFORM_INFRA-5-IOS_INTR_OVER_LIMIT: IOS thread disabled interrupt for 67 msec
-Traceback= 1#71e902eca36c23f17300a6b3f16c809b  :558B4E83B000+2CC0AD4 :558B4E83B000+2CB54DE iosd_ngwc_unix:7FEC8E730000+34ABD :558B4E83B000+2CB4EF8 :558B4E83B000+2CB4DBE :558B4E83B000+2CB49B1


%PLATFORM-4-ELEMENT_WARNING: Switch 1 R0/0: smand: 1/RP/0: Used Memory value 93% exceeds warning level 90%


System report, core or crashinfo file might be created.

Conditions:
Dynamic ACL.
ISE
802.1x
MAB
IOS XE
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