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Cisco Bug: CSCvu03633 - Calls to certain queuing enabled Hunt Pilots fails due to stale entries in DA

Last Modified

Sep 18, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5) 11.5(1.10000.6) 12.0(1.10000.10) 12.5(1.10000.22)

Description (partial)

Symptom:
Calls to certain queuing enabled Hunt Pilots will fail with dead air.

Conditions:
CCM service should run for a long time ( or ) the load of calls using various ANN, MOH resources should be more.
Once the number of calls which used any ANN, MOH resources count crosses 16,777,215 value, the system is more vulnerable to hit this issue.
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