Guest

Preview Tool

Cisco Bug: CSCvu03518 - Post Upgrade Check COP Document Disclaimer about previously installed COP files

Last Modified

Jun 04, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.18900.5) 12.5(2.9200.70)

Description (partial)

Symptom:
When customers upgrade, they can run a pre upgrade cop and a post upgrade cop. 

In test number 2. COP Files installed, in pre-upgrade it will show a list of installed COP files, and the post-upgrade will do the same thing.

However there is no mention on the documentation (https://www.cisco.com/web/software/282204704/18582/Pre_Upgrade_COP_v22_Readme.pdf) or (https://www.cisco.com/web/software/282204704/18582/Post_Upgrade_COP_v22_Readme.pdf)  that the list will not match once the upgrade is done since COP files which got installed on the previous version would not be installed again on the upgraded version, during upgrade process. If customer need them they'll need to install again on the upgraded version all the COP files once upgrade completes manually.

Conditions:
Run pre-upgrade COP file before upgrade
Run post-upgrade COP file after upgrade
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.