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Cisco Bug: CSCvu02857 - Recording not available after 24 hours

Last Modified

Jun 06, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

T40.4.0-MMP7.2.0

Description (partial)

Symptom:
Recording is not available after 24 SLA period

Conditions:
Due to internal issue, consolidation file is empty, which causes that the recording is unable to be processed due to encryption key unavailable.
This situation has been detected later April 2020
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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