Cisco Bug: CSCvu02417 - DOC: CCE Smart Licensing Sections Need to Be Updated With On-Prem CSSM Configuration Information
Aug 25, 2020
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: When configuring the Smart Licensing piece for UCCE and PCCE the steps to configure an On-Prem CSSM, using the Smart Transport URL, are not clearly covered. User interface may show Communication Send Error. In the SmartAgent log, errors indicating certificate issues may be seen. Conditions: UCCE/PCCE 12.5 with Smart Licensing and PCCE 12.0 when CVP has been upgraded to 12.5.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases