Preview Tool

Cisco Bug: CSCvt99964 - [SF][D] Shelfmgr did not declare not present on lc ungraceful oir

Last Modified

Sep 02, 2020

Products (1)

  • Cisco 8000 Series Routers

Known Affected Releases


Description (partial)

System does not recognize Line Card to be "Not Present" after being ungracefully removed from chassis.

After ejector open , the card should be removed after it gracefully shuts down. (no leds). If it is removed ungracefully, the system still thinks the card is present.

Show techs/ other show commands will become unresponsive and syslog will be seen with sysdb  request timeouts.

With the fix, the removed card will be recognized as removed. Still, please follow the HW guidelines on how to do graceful OIR
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.