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Cisco Bug: CSCvt99254 - Syslog activation require reboot SSM On-Prem server

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Smart Software Manager

Known Affected Releases


Description (partial)

Configuration of Syslog in Admin Workplace seems to be effective only after a reboot of the SSM On-Prem. Syslog messages will not be received until a reboot takes place.

To reproduce this issue, follow these steps:
1. Install an SSM On-Prem 7-202001 instance.
2. Configure Syslog messages in SSM On-Prem, by browsing to the Admin Workplace, and selecting Settings > Syslog.
3. Enable the configuration by adding the IP address or hostname of the Syslog server, tick the Enable Remote Logging checkbox, then click Save.
4. Perform some actions to generate a syslog message;  perform a synchronization, delete accounts or users, etc.
5. SSM On-Prem will not send any syslog messages until a reboot is issued.
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