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Cisco Bug: CSCvt99148 - Need Reason Code List tool in PCCE deployments to administer non-migrated sites from UCCE

Last Modified

Apr 27, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.0(1) 12.5(1)

Description (partial)

Reason Code List tool under Configuration Manager is required to administer Reason Labels that may be in use, in sites / Finesse clusters that are yet to be migrated to Single Pane Of Glass (SPOG)

While performing multi-stage migration of sites from UCCE to Packaged CCE (PCCE)
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