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Cisco Bug: CSCvt99089 - PCCE4k/12k deployments need Outbound tools under Configuration Manager enabled for UCCE migrations

Last Modified

May 04, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.0(1) 12.5(1)

Description (partial)

Symptom:
Outbound Option tools to manage Campaigns, Query Rules and imports unavailable under Configuration Manager

Conditions:
When CCE is deployed as a PCCE 4000 Agents or PCCE 12000 Agents deployment through CCE Administration tool
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