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Cisco Bug: CSCvt99064 - WLC GUI HTTPs stops working after downloading a web auth certificate

Last Modified

Sep 03, 2020

Products (1)

  • Cisco 5500 Series Wireless Controllers

Known Affected Releases

8.10(105.0) 8.5(151.0)

Description (partial)

Symptom:
- After downloading a 3rd party web authentication certificate, WLC GUI access is lost when using HTTPs
- No errors pop up when downloading the certificate
- HTTP/telnet/SSH work properly
- WLC will send TCP RST to the client's TCP SYN when using HTTPs (TCP port 443)

- From console outputs on 8.10, you'll find similar private key mismatch errors after rebooting the WLC. 

nginx: [emerg] SSL_CTX_use_PrivateKey_file("/mnt/wlc/application/bsnSslWebauthCert.pem") failed (SSL: error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch)

- From console outputs on 8.5, you'll the following error only:

Error in Web Authentication private key (rc: 0)

Conditions:
- Issue observed on WLC image 8.5.151.0 and 8.10.105.0
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