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Cisco Bug: CSCvt98882 - [UCCX] "Manage Queue" option under Queue Management in ASC Gadget does not work in 12.0 ES03

Last Modified

Jul 21, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

12.0(1)SU0.3

Description (partial)

Symptom:
1. Navigate to Advanced Capabilities Tab in Finesse Supervisor Desktop
2. Select the Queue Management Tab
3. Under Actions click on "Manage Queue"
4. This will lead to a blank Page.

Conditions:
After installing 12.0ES03
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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