Preview Tool

Cisco Bug: CSCvt92793 - DX80 crash while joining Zoom meeting

Last Modified

Aug 19, 2020

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases


Description (partial)

Endpoint rebooted when joining a Zoom meeting with below error in event log,

a9 eventlog[2313]: Received signal SIGBUS (7) in thread 0xb4417f40, TID 2420 (vss_disp)
a9 eventlog[2313]: Registers:
a9 eventlog[2313]: R0: 00000001 R1: 00000001 R2: 00000064 R3: 00000000
a9 eventlog[2313]: R4: 00000064 R5: 00000001 R6: b4417838 R7: 000000a8
a9 eventlog[2313]: R8: 02bc77c8 R9: 01078014 R10: 00000000 FP: b4412000
a9 eventlog[2313]: PC: b4c2b78c IP: b4418400 SP: b44177f8 LR: 00000000
a9 eventlog[2313]: ERR: 00001406 CPSR: 800e0010 FAULT: 00000000 TRAP: 00000000
a9 eventlog[2313]: OLDMSK: 00000000

or below error in Kernal log,

kernel: [12340.017753] omap_l3_noc omap_l3_noc.0: omap_l3_noc.0:L3 Custom Error: MASTER MPU TARGET GPMC (Read): Data Access in User mode during Functional access

DX80 running on CE 9.6.3 trying to join the meeting
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.