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Cisco Bug: CSCvt92785 - CRYPTO : Hardware accelerator errors, Archive file created

Last Modified

Sep 18, 2020

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases

9.6(4.199)

Description (partial)

Symptom:
ASA While running WebVPN can encounter error in hardware accelerator with messages;

Apr 06 2020 11:03:10: %ASA-4-402123: CRYPTO: The ASA hardware accelerator encountered an error (Unknown Error, code= 0x7F) while executing the command Generate Random Number (0x101).
Apr 06 2020 11:03:12: %ASA-4-402127: CRYPTO: The ASA is skipping the writing of latest Crypto Archive File as the maximum # of files ( 5 ) allowed have been written to < disk0:/crypto_archive >. Please archive & remove files from < disk0:/crypto_archive > if you want more Crypto Archive Files saved

Conditions:
Observed on customer device running on ASA software 9.6.4.199
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