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Cisco Bug: CSCvt91330 - Traceback error returned by ESA, in certain cases, while attempting to add ESA on SMA

Last Modified

Sep 16, 2020

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

12.1-087 12.5.1-037

Description (partial)

Symptom:
Adding ESA appliance on SMA using CLI command - applianceconfig - shows a traceback like below

Error while trying to connect:Invalid netstring returned: Traceback (most recent call last):
  File "/usr/build/iproot/ap/ipoe/ipoe/bootstrap.py", line 55, in <module>

Conditions:
1) ESA integrated with SMA for reporting
2) SMA hostname was changed at some point
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