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Cisco Bug: CSCvt90486 - WebEx meeting starts in different language for user even when the meeting language and OS language i

Last Modified

Jun 03, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

39.5.11.7 WBS39.5.6 WBS39.7.7

Description (partial)

Symptom:
When the user starts the meeting the GPC loads in different language (Italian and Spanish at times)

The issue is intermittent and is very hard to duplicate but is affecting multiple users randomly

Conditions:
Desktop app version: 39.5.11.7, OS and App set to English (as example)

From logs:

Italian language is returned in many places 

9139 WebexMTA.exe CWebexMTAAccompany::Initialize - end!
9140 WebexMTA.exe CWebexMtaManager::LoadResXMLModule - begin: ,
m_nLangID=1040
9141 WebexMTA.exe CWbxMTAHostAliveManager::DetectHostInstance - begin:

We see doc show returning lang as 1040 (Italian)

9139 WebexMTA.exe CWebexMTAAccompany::Initialize - end!
9140 WebexMTA.exe CWebexMtaManager::LoadResXMLModule - begin: ,
m_nLangID=1040
9141 WebexMTA.exe CWbxMTAHostAliveManager::DetectHostInstance - begin:
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