Preview Tool

Cisco Bug: CSCvt89277 - Attachment limit in RS for email EP should be more then 3.

Last Modified

Aug 08, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases


Description (partial)

Customers complain that they cannot configure RS for email EP to be able to receive more than 3 attachments. Sometimes people use pictures in the signatures and for example, if the signature has 3 picture then any email attachment will be not delivered. 

Need to enhance the product to allow receive more than 3 attachments in emails

The system should check email attachments first and omit the pictures in the signatures if the number of attachments is over limit. 

Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.