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Cisco Bug: CSCvt89277 - Attachment limit in RS for email EP should be more then 3.

Last Modified

Aug 08, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases

unspecified

Description (partial)

Symptom:
Customers complain that they cannot configure RS for email EP to be able to receive more than 3 attachments. Sometimes people use pictures in the signatures and for example, if the signature has 3 picture then any email attachment will be not delivered. 

Need to enhance the product to allow receive more than 3 attachments in emails

The system should check email attachments first and omit the pictures in the signatures if the number of attachments is over limit. 

Conditions:
Consistent
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